Features
Quick to deploy, easy to use and with clear recommendations, PxidaCX™ features have been developed with the focus on improving engagement and loyalty with your customers.
Your customer experience power tool
PxidaCX™ is a powerful, customizable customer engagement tool developed to give you deep insights and clear recommendations to help you, your organization and your customers.
With the PxidaCX™ dashboard, you will get a clear view of what your customers truly want, gain clarity on where to help their path to purchase and discover how your competitors measure against your business.
Drive your organization forward with PxidaCX™.
Highlights
- Selectable sectors and business survey templates enable you to quickly and easily create an expertly designed survey specific to your sector
- Advanced analysis of customer comments enables you to quickly understand and quantify the nature of their comments at an aggregate level
- Easily add your own questions and customize your surveys to get answers specific and unique for your teams or to probe deeper into findings from your previous survey
- Surveys are optimized for any device; they look great and are easy to complete on smartphone
- Re-send your surveys multiple times to the same customer or a new team to understand what has changed over time
- View clear, actionable recommendations on key areas that really matter to your customers
Advanced customer experience feedback tool without the hassle:
Custom surveys
Use a variety of question types to build simple or sophisticated customer surveys.
Feedback points
Capture feedback via web, email and mobile application by publishing directly to social media, your customers contact list or business systems.
Reporting and insights
Easily create reports and drill down into your data with custom filters from a variety of demographics.
Branding
Change the way your surveys and email communications are shown to your customers so they fit smoothly with your own brand. No PxidaCX™ branding.
Library of surveys
Choose from the expanding library of pre-built surveys that you can use immediatley or re-configure to add your own feedback points.
Data and security
Our systems use 256-Bit encyption through Amazon web services with all transactions securely provided through Stripe.
Freemium access
Get access to all the PxidaCX™ features by registering for the Freemium model. No payment details are needed